Orca Security and ServiceNow Turn Cloud Risk Into Action
Discover mission critical alerts and automatically allow ticket creation and assignment with ServiceNow for fast investigation and prioritized remediation.
About ServiceNow
ServiceNow is a cloud computing platform to help companies manage digital workflows for enterprise operations. ServiceNow allows employees to work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.
ServiceNow + Orca Security
For Security and DevOps teams, getting cloud security risks from “found” to “fixed” can be a diligent process. Usually, this can evolve many different teams to understand the context of the issue, and then roll out a change or solution for the problem. That is why many organizations turn to a ticketing management platform like ServiceNow to make sure the right issues are assigned and prioritized to the right team members for fast and effective remediation.
Orca and ServiceNow connect across integrations that cover the full lifecycle from cloud asset visibility to active remediation. Whether you’re maintaining your CMDB, routing vulnerabilities into the right workflows, or turning cloud security alerts into trackable tickets, Orca brings context that’s deep, accurate, and actionable into the systems your teams already run.
CMDB
Orca continuously syncs your cloud asset inventory into ServiceNow CMDB, covering virtual machines, containers, Kubernetes clusters and workloads, databases, load balancers, storage buckets, serverless functions, networking, and identity across AWS, Azure, GCP, and OCI. Every configuration item carries Orca’s risk score as an authoritative field, so your CMDB reflects not just what you have but how risky each asset is. The integration handles deduplication and stale asset retirement automatically so your inventory stays current without manual cleanup.
Alert & Ticketing
Orca automatically creates ServiceNow tickets for critical cloud security findings, routing them to the right teams based on severity, environment, and asset type. Teams get the full investigation context Orca surfaces: attack path, asset relationships, and risk score directly in the ticket, so prioritization starts where the alert does. No manual triage, no re-entry, no context-switching.
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